Introduction

If you'd like to engage visitors on your website more effectively, you can create a chatbot to answer queries, gather information, and schedule appointments. This tutorial demonstrates how to embed a small chat widget on your site and connect it to an n8n workflow. The included n8n template handles incoming messages and can optionally link to a Microsoft Outlook calendar for booking.

The best part? You can do this entirely free of charge using self-hosted n8n (or any n8n service you already have) and a small JavaScript snippet that you insert into your website's code.

Why Build Your Own Chatbot?

  • Enhanced Engagement: A chatbot can immediately greet visitors and offer help without requiring human intervention.
  • Lead Capture: Gather user details or even schedule appointments automatically.
  • 24/7 Service: Answer common questions and collect useful data for follow-up, even outside regular business hours.

Give it a Try Now

Test the chat widget now by clicking the result tab followed by the chat icon below.