Privacy Policy

Last Updated: October 28, 2024

NOCODECREATIVE.IO LTD ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website, blog, and newsletter.

Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

We collect the following types of personal information:

Name and Contact Details: Including first and last name, email address, postal address, and phone number.
Business Information: Such as company name, job title, and industry.
Communication Preferences: Your preferences in receiving communications from us.
Technical Data: IP address, browser type and version, time zone setting, device information, operating system, and platform.
Usage Data: Information about how you use our website, products, and services.

Provision of Data: Providing your personal data is necessary for us to offer our services. If you fail to provide certain data when requested, we may not be able to perform the contract we have with you or provide certain services.

2. How We Use Your Information

We process your personal data for the following purposes:

Providing Services: To deliver our software development services to you.
Communication: To communicate with you about our services, respond to inquiries, and provide customer support.
Marketing: To send newsletters and marketing communications about our products and services that may be of interest to you.
Improvement of Services: To analyze and improve our services, website, and user experience.
Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: With your explicit consent for sending newsletters and marketing communications. You have the right to withdraw your consent at any time by contacting us at contactus@nocodecreative.io.
Performance of a Contract: To fulfill our contractual obligations to you when providing our services.
Legitimate Interests: For our legitimate business interests, such as improving our services, enhancing security, and marketing similar products or services. We ensure that these interests do not override your privacy rights.
Legal Obligations: To comply with applicable laws, regulations, and legal processes.

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal data, including:

Encryption: Protecting sensitive data during transmission and storage.
Secure Servers: Hosting data on secure servers with firewalls.
Access Controls: Restricting access to personal data to authorized personnel only.
Security Assessments: Regularly reviewing our security practices and technologies.
Staff Training: Training employees on data protection and security protocols.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.

Marketing Data: Retained until you opt-out or withdraw your consent.
Contractual Data: Retained for the duration of the contract and for six years thereafter for legal and accounting purposes.
Technical Data: Retained for up to 24 months for analytics and service improvement.

6. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the following rights:

Right to Be Informed: About how your personal data is collected and used.
Right to Access: Request a copy of the personal data we hold about you.
Right to Rectification: Correct any inaccurate or incomplete personal data.
Right to Erasure: Request the deletion of your personal data under certain conditions.
Right to Restrict Processing: Limit how we process your personal data in certain circumstances.
Right to Data Portability: Obtain and reuse your personal data for your own purposes across different services.
Right to Object: Object to the processing of your personal data for direct marketing and other purposes.
Rights Related to Automated Decision-Making: We do not engage in automated decision-making or profiling that produces legal effects concerning you.

To exercise any of these rights, please contact us at contactus@nocodecreative.io.

We may share your personal data with:

Service Providers: Such as payment processors, email service providers, IT support, and analytics providers who assist us in delivering our services.
Professional Advisers: Including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.
Regulatory Authorities: Government bodies and law enforcement officials if required by law or to protect our legal rights.
Business Partners: With your explicit consent, for co-marketing or joint offerings.

All third parties are required to respect the confidentiality and security of your personal data and to treat it in accordance with the law.

8. International Data Transfers

If we transfer your personal data outside the UK, we ensure appropriate safeguards are in place, such as:

Standard Contractual Clauses (SCCs): Using contracts approved by the Information Commissioner's Office (ICO) that give personal data the same protection it has in the UK.
Adequacy Decisions: Transferring data to countries that have been deemed to provide an adequate level of data protection by the UK government.

We use cookies and similar technologies to enhance your experience on our website.

Types of Cookies We Use:

Essential Cookies: Necessary for the operation of our website.
Analytical Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics).
Functional Cookies: Enable personalization and enhanced functionality.
Advertising Cookies: Used to deliver relevant ads and track ad performance.

Managing Cookies:

You can control cookies through your browser settings. However, disabling cookies may affect the functionality and features of our website.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated by:

Posting an updated version on our website with a new "Last Updated" date.
Email Notification: If you have provided your email address, we may also notify you via email.

We encourage you to periodically review this policy to stay informed about how we are protecting your personal data.

11. Children's Data

Our services are not intended for children under the age of 16. We do not knowingly collect personal data from children. If you are a parent or guardian and believe we have collected information about a child, please contact us at contactus@nocodecreative.io to request deletion of the data.

12. Data Protection Officer

For data protection matters, please contact our Data Protection Officer (DPO):

Data Protection Officer

Email: contactus@nocodecreative.io

Address:

NOCODECREATIVE.IO LTD
37 Craigend Road
Saint Ninians, Scotland
United Kingdom

13. Compliance with Other Laws

While we primarily operate within the UK, users from other jurisdictions may access our services. We strive to comply with applicable data protection laws, including the EU GDPR for users within the European Economic Area (EEA). If you are accessing our services from outside the UK, please be aware that your personal data may be transferred to, stored, and processed in the UK.

14. Contact Us

For any questions about this Privacy Policy or our data practices, please contact us at:

NOCODECREATIVE.IO LTD

Address:
37 Craigend Road
Saint Ninians, Scotland
United Kingdom